The Role of Insurance in Water Damage Restoration in Nashville

Water damage is a common issue many Nashville homeowners face, and it can happen in various ways. Water damage can wreak havoc on your property if not addressed quickly and effectively, whether it’s due to heavy rainfall, a broken pipe, or a malfunctioning appliance. When facing water damage, one question that often arise is whether or not insurance will cover the restoration cost. In this blog post, we’ll discuss the role of insurance in water damage restoration in Nashville.

Understanding Insurance Coverage

First, it’s important to understand what your insurance policy covers. Most standard homeowners’ insurance policies cover water damage that is sudden and accidental. This includes damage from burst pipes, overflowing toilets, and malfunctioning appliances. However, it’s important to note that insurance policies may not cover water damage resulting from neglect or lack of maintenance.

Not all insurance policies cover flooding caused by natural disasters, such as heavy rainfall or hurricanes. Therefore, if you live in an area prone to flooding, you may need to purchase a separate flood insurance policy.

Filing an Insurance Claim

If you have water damage in your Nashville home, you should first contact your insurance company. They will likely send an adjuster to assess the damage and determine if it is covered under your policy. It’s important to document the damage and keep records of any repairs made. This can help when filing a claim and can ensure that you receive the full compensation that you’re entitled to.

Choosing a Restoration Company

Once you’ve filed an insurance claim and received approval, you’ll need to choose a restoration company to handle the water damage cleanup and restoration process. Choosing a reputable company with experience in water damage restoration is important. Look for a company that is licensed, insured, and certified by professional organizations such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

Your restoration company should also be willing to work directly with your insurance company to ensure that the entire process is handled smoothly. They should be able to provide documentation and estimates for the work that needs to be done, and they should be willing to answer any questions that you or your insurance company may have.

Working with Your Insurance Company

It’s important to note that insurance companies will typically only cover the cost of necessary repairs. This means that they may not cover upgrades or improvements that you want to make to your home. Additionally, insurance companies may have preferred vendors that they work with, but you have the right to choose your own restoration company.

When working with your insurance company, keeping lines of communication open is important. Ensure you understand the terms of your policy and the coverage you’re entitled to. Ask questions if you’re unsure about anything, and keep detailed records of all communication with your insurance company and restoration company.


Water damage can be a stressful and overwhelming experience for Nashville homeowners, but having insurance can help ease some of the financial burdens. Understanding your insurance policy, filing a claim, and choosing a reputable restoration company are all key steps in the water damage restoration process. By working with your insurance company and restoration company, you can ensure that your property is restored to its pre-damaged state as quickly and efficiently as possible.

Contact Us Today!

At Elements of Restoration Water Damage Nashville, we understand the importance of working with insurance companies during the water damage restoration process. Our team of licensed and certified professionals has years of experience working with insurance companies to ensure that our clients receive the coverage and compensation they deserve. Contact us today to learn more about our services and how we can help with your water damage restoration needs.